CLIENT CARE

At Your Service

Our dedicated jewelry concierge is available daily to assist with sizing, custom settings, and conflict-free diamond selection.

OUR STORE

AIDA DIAMOND KUALA TERENGGANU,
No 9 Dataran Alamanda,
Jalan Sultan Sulaiman,
20000 Kuala Terengganu,
Malaysia

ABOUT US

AIDA DIAMOND KUALA LUMPUR,
No 19-G, D’Wangsa,
Jalan Wangsa Delima 10, Wangsa Maju,
53300 Kuala Lumpur,
Malaysia

AIDA DIAMOND TERENGGANU PAYANG,
K.E. 35, Pasar Besar Kedai Payang
Jalan Sultan Zainal Abidin,
20100 Kuala Terengganu,
Malaysia

THE AÏDA GUARANTEE

Uncompromising Standards

100%

Conflict-Free Certified

Lifetime

Craftsmanship Warranty

Complimentary

Fully-Insured Shipping

COMMON INQUIRIES

Essential Inquiries

How do I determine my ring size?

We offer complimentary physical sizing kits to ensure a perfect fit. Contact our concierge to have a custom kit shipped directly to your home.

What is your return policy?

We accept returns on all unworn, unaltered pieces within thirty days of delivery. Every return includes fully-insured shipping for complete peace of mind.

Are your diamonds certified?

Every diamond above 0.5 carats is accompanied by an official GIA grading report detailing its specific cut, clarity, color, and carat weight.

DIRECT CONCIERGE

Begin Your Commission

Submit your details below. Our dedicated jewelry concierge will respond within four business hours to assist with your selection.